Particularly:
Within this bumper model, i highlight a number of the key ACCC tips and you may effects while the the next 1 / 2 of 2023 in addition to some fresh procedures to save on your own radar to own 2024.
- Mazda could have been purchased to invest a beneficial $11.5 billion punishment for making false otherwise misleading representations so you can 9 consumers who educated continual and you may big faults using their Mazda automobile within 24 months away from pick;
- Airbnb might have been bought to pay a beneficial $fifteen million penalty for mistaken customers about the money of your costs they claimed into the program, that have a unique $fifteen million getting offered to have individual redress. Airbnb acknowledge you to definitely between , it misled people who the values having rental around australia was indeed when you look at the Australian bucks if the costs have been in fact for the You dollars;
- Fitbit keeps admitted in the process before the Federal Court to creating not true, mistaken or misleading representations so you’re able to 58 users regarding their individual be sure liberties to help you a replacement or refund out of incorrect Fitbit products. This incorporated telling consumers which they didn’t have the right to help you an upgraded device since Fitbit’s two-season ‘warranty period’ had expired;
- Honda might have been bought to spend punishment totalling $six million immediately following admitting so it produced misleading representations to help you users regarding closure away from certain previous authorised Honda dealerships in australia, which in fact had maybe not in fact finalized;
- Australian continent Blog post and you can StarTrack offers up to $2.9 billion in compensation to the team price customers and you may StarTrack birth users in terms of missing or damaged items. The postal group inserted on an enthusiastic enforceable undertaking to your ACCC shortly after admitting so it probably involved with mistaken or deceptive make in how they addressed settlement demands;
- the newest ACCC’s began methods facing Emma Sleep, eHarmony, EnergyAustralia and you can Share Online Education show this new ACCC’s proceeded determination to get people to help you court more than mistaken representations on the other sites and social media networks;
- the ACCC enjoys given infringement notices otherwise acknowledged court enforceable efforts from multiple businesses, proving its ongoing entry to such administration devices to deal with thought contraventions of your ACL – this was found in the brand new previous Crusader Caravans, Delicia Franchising, Riff-raff, Pets Circle and you can Stellantis things; and
- the newest ACCC have acknowledged their basic administrative result in relation to greenwashing run – a judge enforceable carrying out – following the an investigation on MOO’s “100% sea synthetic” representations.
The new Federal Courtroom pushes the challenge household – Mazda penalised $eleven.5 mil to possess not the case and misleading representations about individual guarantees
Into the , the fresh new Federal Legal purchased Mazda Australia Pty Ltd (Mazda) to spend $11.5 mil for the punishment getting getting into mistaken or deceptive perform and and come up with false or mistaken representations so you can 9 users about their user make sure legal rights.
Anywhere between 2013 and you may 2017, nine people knowledgeable continual and you may severe faults and their Mazda vehicle in this couple of years away from buy. When such customers asked a refund otherwise an upgraded vehicle, Mazda depicted your just remedies offered was indeed a motor vehicle fix, a partial reimburse of one’s automobile’s cost otherwise a replacement car (toward condition the consumer made a significant payment and got currently tried to fix the automobile multiple times).
As our very own last enforcement link-right up, the brand new ACCC have left busy into the consumer law front, issuing violation sees, acknowledging legal enforceable undertakings and you will instituting process for more significant perform
Toward , brand new Federal Legal passed down the responsibility choice finding that Mazda had produced forty two untrue representations inside the contravention away from parts 18 and you will 29(1)(m) of one’s Australian User Laws (ACL). This new not the case representations was indeed snap this site put into several groups:
- people concerning the lifestyle otherwise effectation of the consumer promises; and
